Frequently Asked Questions
Everything you need to know about OMNIA Brush and your order.
What makes OMNIA brushes different from other makeup brushes?
OMNIA brushes are handcrafted by master artisans using premium materials. Our OMNIA Professional line features the finest natural hair, while our OMNIA Gold line uses exclusive Omnilux™ synthetic filaments that mimic the performance of natural hair with superior durability.
How should I clean and maintain my OMNIA brushes?
To preserve the life of your brushes, we recommend cleaning them weekly with a gentle brush cleanser or mild soap. Avoid submerging the entire ferrule in water; instead, rinse the bristles, reshape them while damp, and lay the brushes flat to dry.
When will my order ship and how can I track it?
Orders are typically processed within 1-2 business days. Once your order has shipped, you will receive a confirmation email containing a tracking number so you can follow its progress to your doorstep.
What is your return policy?
We want you to love your tools. If you are not completely satisfied, you may return unused and unopened products in their original packaging within 30 days of purchase for a full refund.
Do you offer international shipping?
Yes, OMNIA Brush ships worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.
Are OMNIA brushes cruelty-free?
Our OMNIA Gold and OMNIA Crystal collections are 100% vegan and cruelty-free, utilizing high-performance synthetic fibers. While our Professional line uses natural hair, we ensure all materials are ethically sourced.